JOB IS FIRST: Customer Service

Showing posts with label Customer Service. Show all posts

11.1.13

PT MLW Telecom – Customer Service

PT MLW Telecom is a distributor and solution provider company established in 2005 in Jakarta, is engaged in wireless mobile internet device, in the form of Data Card / Modem / Router CDMA/EVDO/GPRS/3G UMTS/3G HSDPA and HSUPA to provide communication easy for anyone, anytime, and anywhere.

PT MLW Telecom is one of the leading telecommunication companies in Indonesia and has built strategic partnerships with world-class information technology companies, such as Qualcomm. In 2008, MLW Telecom has built a partnership as a strategic partner in the field of mobile services broaband the three major telecom operators based on GSM and two CDMA-based telecom major operators in Indonesia.

PT MLW Telecom is also working with several network operators, resellers / dealers in several areas such as Java, Bali, Sumatra, Kalimantan, and Sulawesi. Customer scattered everywhere, from those who are chatting and browsing even those who always use the Internet in their daily work. We always put the optimal service for customers with a guarantee / warranty and provide customer care (call center) in operating hours. With the presence of products that we sell, are expected to more easily help you to realize your wishes, so the progress of information technology will grow in a wider scope.
Detail Lowongan Kerja Terbaru PT MLW Telecom

Customer Service
Surabaya (Jawa Timur)

Responsibilities:

    Dealing with Customer complaints in person or via telephone
    Creating a report
    Serving Via telephone product sales.
    Coordinate with the Technicians and After Sales Services

Requirements:

    Female, max 27 years
    Single / Never married (Highly preferred)
    Minimum education D3 All Programs
    At least 1 year experience as CS
    Fresh Graduate certain criteria are welcome to apply.
    Friendly, tidy, polite, refined
    Diligent, honest
    Understand IT / Technology
    Having the ability to use a computer (Ms.Office), Internet, Email
    Can serve well
    Adaptable and able to work under pressure.
    Based in Surabaya (Highly Preferred)

Submit a complete Application, CV, recent photo, fc diploma, transcript value fc, fc letter of work experience (if any) to:

    Divisi HRD
    PT.MLW Telecom
    Jl.Jembatan Dua Raya No.16/2 Jakarta Utara 14450
    Attn. Kartika (Recruitment)
    Atau
    Email : kartika.jayanti@mlwtelecom.com
    & desi.arisandi@mlwtelecom.com
    Subject : CS-SURABAYA

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15.12.12

Bank Tabungan Negara (Persero) Tbk

Bank Tabungan Negara (Persero) Tbk. open the opportunity for those of you who have a passion to excel, friendly, honest, tenacious, thorough and innovative, attractive and good communication skills:

TELLER STAFF (TL)
CUSTOMER SERVICE STAFF (CS)
No. Kantor Wilayah Seleksi Alamat Kantor Bank BTN
1 KC Ambon Jl. Said Perintah No. 21-22, Ambon
2 KC Bandar Lampung Jl. Wolter Monginsidi No. 80-88 Bandar Lampung 35215
3 KC Bandung Jl. Jawa No. 7, Bandung 40117
4 KC Banjarmasin Jl. R.E. Martadinata No. 4, Banjarmasin 70111
5 KC Batam Jl. Engku Putri No. 1, Batam Center, Batam
6 KC Bekasi Jl. Jend. Sudirman No. 19, Bekasi
7 KC Bengkulu Jl. S. Parman No. 32, Bengkulu
8 KC Bogor Jl. Pengadilan No. 13-15, Bogor
9 KC Cilegon Jl. Tirtayasa Komplek Bonakarta, Cilegon
10 KC Denpasar Jl. Dewi Sartika No. 2, Denpasar 80114
11 KC Jakarta Harmoni Jl. Gajah Mada No. 1, Harmoni, Jakarta Pusat
12 KC Jambi Jl. Sultan Thaha No 119, jambi 36113
13 KC Kendari Jl. A. Yani, Komp. A. Yani Square Blok A6-7, Kendari
14 KC Makassar Jl. Kajaolalido No. 4, Makassar 90111
15 KC Manado Jl. Wolter Monginsidi No. 56, Manado
16 KC Medan Jl. Pemuda No. 10 A, Medan 20151
17 KC Pangkalpinang Jl. Mayor Syafrie Rachman No. 21, Pangkal Pinang 33132
18 KC Pekanbaru Jl. Jend. Sudirman No. 393, Pekanbaru 28116
19 KC Pontianak Jl. Imam Bonjol No. 29, Pontianak
20 KC Samarinda Jl. R.E. Martadinata No. 1, Samarinda 75128
21 KC Surabaya Jl. Pemuda No. 50, Surabaya 60271
22 KC Tangerang Jl. Perintis Kemerdekaan No. 1, Tangerang
23 KC Ternate Jl. Zainal Abidin Syah No. 41, Ternate

If you are interested, please click here for details : http://goo.gl/fb/7KGVAfO

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23.6.11

PT Bank Mega Tbk

Seiring dengan pengembangan usahanya, PT Bank Mega Tbk secara sistematis terus meningkatkan kuantitas sumber daya manusia dengan merekrut tenaga – tenaga yang telah siap pakai melalui sistem perekrutan, penempatan dan remunerasi karyawan yang diterapkan dan terus – menerus dikaji untuk memperoleh hasil yang optimal. Disamping itu Bank Mega juga melakukan perekrutan tenaga – tenaga muda untuk mencetak kader – kader manajerial melalui pendidikan khusus dengan tujuan untuk dapat melengkapi dan memberikan pemikiran serta semangat baru.

1. MEGA MANAGEMENT DEVELOPMENT PROGRAM (MMDP)

The program consist of in class training with comprehensive banking curriculum and a practical internship that will provide you with broad knowledge, skill and unparallel experience of banking management.

Applicants must meet the requirements :
- Bachelor degree from reputable Universities with 1 year experience or preferably Master degree from
International Universities with minimum GPA of 3.25
- Single, maximum 28 year of age
- Fluent both in oral and written english
- Excellent analytical thinking, problem solving and communication skills
- High-Motivated, Proactive, Adaptable, and Open Minded

2. Account Officer Development Program (AODP)
- Pendidikan minimal S1 (Semua Jurusan)
- Usia Maximum 28 tahun
- IPK minimal 2.75
- Bersedia ditempatkan sebagai AO SME di Cabang Seluruh
wilayah kerja Bank Mega.
- Bersedia menjalani masa pendidikan selama 2 bulan
dan ikatan dinas selama 2 tahun, terhitung
setelah lulus pendidikan

3. BRANCH MANAGER (BM)
- Bertanggung jawab terhadap pencapaian target cabang serta kualitas pelayanan
dan operasional cabang
- Pendidikan minimal S1
- Usia Maximum 40 tahun
- Pengalaman sebagai Pemimpin Cabang / Capem di Perbankan minimal 3 tahun
- Memiliki pengalaman dibidang kredit komersial menjadi nilai tambah
- Bersedia ditarget dan memiliki network yang luas
- Menguasai funding dan lending (commercial & consumer)
- Bersedia ditempatkan diarea bisnis Bank Mega di Jabodetabek, Dumai, Batam, Ujungbatu Riau,
Duri Pekanbaru, Pematang Siantar, Manado, Cikampek, Sibolga

4. FUNDING MARKETING COORDINATOR (FMC)
- Pendidikan minimal S1
- Usia Maximum 37 tahun
- Pengalaman sebagai Team Leader marketing di Perbankan minimal 3 tahun
- Bersedia ditarget dan memiliki network yang luas
- Menguasai funding
- Bersedia ditempatkan diarea bisnis Bank Mega di Jabodetabek, Dumai, Batam, Ujungbatu Riau,
Duri Pekanbaru, Pematang Siantar, Manado, Cikampek, Sibolga

5. CREDIT MARKETING COORDINATOR (CMC)
- Pendidikan minimal S1
- Usia Maximum 37 tahun
- Pengalaman sebagai Team Leader marketing di Perbankan minimal 3 tahun
- Bersedia ditarget dan memiliki network yang luas
- Menguasai lending (commercial & consumer)
- Bersedia ditempatkan diarea bisnis Bank Mega di Jabodetabek, Dumai, Batam, Ujungbatu Riau,
Duri Pekanbaru, Pematang Siantar, Manado, Cikampek, Sibolga

6. DEPUTY MARKETING FUNDING MANAGER (DMFM)
- Pendidikan minimal S1
- Usia Maximum 37 tahun
- Pengalaman sebagai Team Leader Funding di Perbankan minimal 3 tahun
- Bersedia ditarget dan memiliki network yang luas
- Menguasai funding (retail & korporasi)
- Bersedia ditempatkan diarea bisnis Bank Mega di Jabodetabek, Dumai, Batam, Ujungbatu Riau,
Duri Pekanbaru, Pematang Siantar, Manado, Cikampek, Sibolga

7. DEPUTY MARKETING LENDING MANAGER (DMLM)
- Pendidikan minimal S1
- Usia Maximum 37 tahun
- Pengalaman sebagai Team Leader Lending di Perbankan minimal 3 tahun
- Bersedia ditarget dan memiliki network yang luas
- Menguasai lending (commercial & consumer)
- Bersedia ditempatkan diarea bisnis Bank Mega di Jabodetabek, Dumai, Batam, Ujungbatu Riau,
Duri Pekanbaru, Pematang Siantar, Manado, Cikampek, Sibolga

8. APPRAISAL
- Pendidikan minimal S1
- Pengalaman di bidang Appraisal min. 1 tahun
- Usia max. 32 tahun.
- Memiliki kemampuan mengoperasikan komputer.

9. ADMIN KREDIT
- Pendidikan minimal S1
- Pengalaman minimal 2 tahun, di perbankan atau multi finance.
- Memiliki kemampuan mengoperasikan komputer.
- Usia Max. 28 tahun.

10. CUSTOMER SERVICE (CS)
- Pendidikan minimal D3
- Usia Maximum 26 tahun
- Penampilan menarik yang proporsional, memiliki kemampuan komunikasi yang baik

11. TELLER (TL)
- Pendidikan minimal D3
- Usia Maximum 26 tahun
- Penampilan menarik yang proporsional, memiliki kemampuan komunikasi yang baik

12. BACK OFFICE (BO)
- Pendidikan minimal D3
- Usia Maximum 26 tahun
- Background Akunting lebih disukai serta memiliki jiwa melayani yang baik

13. FUNDING OFFICER (FO)
- Pendidikan minimal D3
- Memiliki jaringan & relasi yang luas untuk menjual produk perbankan

14. CARD BUSINESS OFFICER (CBO)
- Pendidikan minimal D3
- Pengalaman dalam memasarkan kartu kredit
- Memiliki customer base & relasi yang luas

15. DEPUTY OPERATION (DO)
- Pendidikan minimal S1
- Usia Maximum 37 tahun
- Pengalaman sebagai Supervisor Operasi di perbankan minimal 3 tahun
- Menguasai operasional dan akunting perbankan

16. OPERATION COORDINATOR (OC)
- Pendidikan minimal S1
- Usia Maximum 37 tahun
- Pengalaman sebagai back office di perbankan minimal 4 tahun
- Menguasai operasional dan akunting perbankan

17. LEGAL OFFICER (LO)
- Pendidikan S1 jurusan Hukum
- Memiliki pengalaman kerja minimal 1 tahun, terutama di bidang Legal
- Memahami aspek-aspek hukum bisnis perbankan dan permasalahannya
- Memiliki kemampuan interpersonal dan komunikasi yang baik

18. STAF CORPORATE BUSINESS (CB)
- Pendidikan minimal S1
- Pengalaman di bidang kredit korporasi di perbankan min. 2 th
- Memiliki kemampuan analisa yang baik mengenai industri & bisnis
- Memiliki kemampuan analisa keuangan yang kuat dan dapat mengambil keputusan
- Memiliki wawasan & network yang luas

19. STAF COMMERCIAL BUSINESS (CM)
- Pendidikan minimal S1
- Pengalaman di bidang kredit komersial di perbankan min.2 th
- Memiliki kemampuan analisa yang baik mengenai industri & bisnis
- Memiliki kemampuan analisa keuangan yang kuat dan dapat mengambil keputusan
- Memiliki wawasan & network yang luas

20. STAF CONSUMER BUSINESS (CN)
- Pendidikan minimal S1
- Pengalaman di bidang kredit consumer di perbankan min.2 th
- Memiliki kemampuan analisa yang baik mengenai industri & bisnis
- Memiliki kemampuan analisa keuangan yang kuat dan dapat mengambil keputusan
- Memiliki wawasan & network yang luas

21. INFORMATION TECHNOLOGY SPECIALIST (IT)
- Memiliki pengalaman di bidang technology informasi minimal 3 thn
- Pendidikan minimal D3 jurusan komputer / tehnik informasi
- Menguasai program AS400 dan program RPG & COBOL

Anda tertarik dan ingin mengembangkan karir bersama Bank Mega.
Silahkan isi Form Registrasi Online sebagai member pelamar **

HR Recruitment KPNO - Human Capital Management Division
PT Bank Mega Tbk
Menara Bank Mega Lt.11
Jl. Kapten Tendean 12-14A
Tlp : 021-79175000 Ext. 11211
Jakarta 12970

Note :
** Wajib dilengkapi, Form lamaran yang tidak lengkap besar kemungkinan tidak akan di proses

28.12.10

Customer Service Officer (CSO)-Commonwealth Bank

Category: Bank
Company: Commonwealth Bank
Location: Jakarta

Commonwealth Bank Is looking for young, dynamic, self-motivated and dedicated persons to fill the following positions for its expanding banking operation.

Customer Service Officer (CSO)
(Jakarta)

Requirements:
" Minimum Bachelor's Degree from a reputable university
" Having experience at least 1 (one) year experience in the similar area
" Having good product knowledge and understanding on daily banking operation/service practices
" A self starter who is ambitious and a strongly motivated team player
" Strong business driven
" Excellent selling and networking skills
" Good interpersonal and communication skills
" Excellent English written and verbal communication
" Familiar and still working at North Jakarta area

Please send comprehensive resume along with contact telephone number and recent photograph to:

databank.recruitment@commbank.co.id
Or
Human Resources Department
PT Bank Commonwealth
P.O. Box 8367 JKSMP
Jakarta 12083
(Please put code CS on the top left side of the envelope)

All applicants will be treated in strict confidence. Only short-listed candidates will be notified.

Dateline: 2011-01-09

9.9.10

Bank-Analytics Leader for Customer Relationship Management (CRM)

PELUANG KARIR

Sebuah Bank Swasta terkemuka di Indonesia membuka peluang Karier bagi Anda untuk mengisi posisi dibawah ini :

Analytics Leader for Customer Relationship Management (CRM)
(Jakarta Raya)

Responsibilities:

* To develop a sound technical knowledge of the affected business areas and the effect of the requested changes.
* To liaise with business managers and low-level users to understand business requirements and proposed good technical solution across affected business areas that are impacted by a project.
* To understand, document and prioritize business requirements across affected business areas to support a project.
* To work with business owners and delivery work streams to develop optimal solutions.
* To develop complete and accurate architecture models including process, data and organization
* Technical requirements document describing the project's objectives, what solution is required and listing the technical requirements for each business area prioritised into mandatory, desirable and optional categories. Desirable and Optional requirements will have an associated business case which will allow the project sponsor to make informed decisions about delivery of the project.
* Detailed requirements that enable the chosen solution to be developed and tested with minimal analysis support.
* Technical Acceptance test plans.
* Technical models incorporating process and data models
* Weekly reports will be produced for the project manager showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies

Requirements:

* Bachelor or Master degree
* Maximum age 30 y.o
* Having experience in banking industry or consulting
* Having experience in CRM/ analytical/ business intelligence project
* Good knowledge of project environment and management
* Leadership in managing team
* Good communication skill
* Competence to build strategic working relationship

2.9.10

PT Bank Syariah Mandiri Surabaya-Customer Service

..... DIBUTUHKAN SEGERA .....

Customer Service
(Jawa Timur - Surabaya)

Requirements:

* Pria/Wanita belum menikah.
* Usia maks 24 tahun.
* Pendidikan Diploma III atau S-1 semua jurusan
* IPK min. 2.75
* Dapat membaca Al-Qur’an
* Memiliki kesehatan yang baik (tidak memiliki riwayat penyakit yang tidak dapat disembuhkan lebih lanjut/kronis/menular)

Kirimkan Berkas Lamaran Lengkap Anda dengan KODE Posisi Dikanan Amplop Kepada :

Sumber Daya Insani Kantor Wilayah IV
PT. Bank Syariah Mandiri
Komplek Darmo Galeria C-1
Jl. Mayjen Sungkono No.75 Surabaya

atau

Email :
roktavia@syariahmandiri.co.id

" Only short-listed candidates will be invited via e-mail/phone for Test and Interview "

Closing Date: 19-9-10

28.5.10

PT Bank UOB Indonesia-Customer Service Section Head

Make your mark with UOB, as we make our mark in Asia

PT Bank UOB Indonesia is the first Singapore-Indonesia joint venture bank incorporated in Indonesia. It commenced operations on 16 March 1990 with a capital of IDR 50 billion. As at December 2007, the Bank’s total assets has grown to IDR 7.7 trillion.

UOB Indonesia is 99% owned by United Overseas Bank Group (UOB), one of the largest banking groups in Singapore. The Group has 502 offices in 18 countries and territories in Asia Pacific, Western Europe and North America.

UOB Indonesia has five branches in Bali, Bandung, Batam, Surabaya and Medan, and four sub-branches in Pluit and Kelapa Gading – North Jakarta, Kebon Jeruk – West Jakarta and in Tanjung Pinang – Bintan.

Now, the Bank has immediate opportunities for the following position:

Customer Service Section Head
(Bali)

Requirements:

* Based in Bali
* Minimum Associate Degree
* Fluent in English
* Familiar with banking products & KYC principles
* Min 3 years experience as Customer Service in bank
* Service oriented

Please send the application to:

recruitment.uobi@UOBgroup.com

Only shortlisted candidates will be notified.

Closing Date:5-6-10

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